By Hu Kaoxu
As a sponsor of Beijing Olympic Games, Haier grasps this opportunity and keeps endeavouring to march toward their constant goal, namely, to provide the global consumers with excellent service. A few days ago, Haier joint professional research institution invented "Haier Diamond Drill", the fastest wall-drilling tool in China currently. This drill symbolizes that Haier's excellent service has reached a brand new height.
"Haier Diamond Drill" is a fast drilling tool created jointly by Haier and China University of Geosciences Geological Super-deep Drilling Technology National Laboratory. Consisting of a world-class drill made of special hard material and a fast drilling machine, this drill can realize super fast drilling, for instance, a hole in the 30cm thick reinforced concrete wall only needs 5 minutes. Combined with Haier's unique dustless drilling device, "Haier Diamond Drill" can make drilling fast, and causes no pollution to the wall, besides, the noise during drilling is lower than common drills. This invention has obtained national patent. It is reported that this invention can solve the problem of low speed installation for air conditioner in China and impossible penetration in the special wall. This advanced drill allows Haier to upgrade their service at the 15th time. This innovation will definitely promote the service throughout the whole industry.
The key point lies in the speed and dustless technology
At present, consumers' focus when buying air conditioner has shifted from price to after-sales service such as installation. Therefore, the installation service becomes the key point. The reporter has learnt that during the process of installing the air conditioner, the installation speed and cleanliness is paid much attention by consumers. The statistics from China Consumers' Association also shows that since June, the complaints about air conditioner keep increasing with the rise of temperature, among that, the complaints about delayed and overtime installation accounts for over 60 percent.
To increase the speed fundamentally and realize dustless installation, the advanced equipment is indispensable apart from excellent installation technology. "Haier Diamond Drill", as the outcome of technology innovation, is invented for the purpose of solving the problems during installing process such as time-consuming and room pollution. When announcing the test report for "Haier Diamond Drill", the drilling experts from China University of Geosciences National Laboratory said, the drilling speed of "Haier Diamond Drill" is twice as the common drill and has already be the highest one currently.
"Haier Diamond Drill" standardizes the service in the industry of air conditioner
The person in charge of Haier Air Conditioner Service Department says that apart from a high drilling speed, "Haier Diamond Drill" in combination with Haier's "Dustless Installation" patent technology, can inhale the dust resulted from the drilling into the special cover to ensure the cleanliness, in addition, the noise when drilling is lower than common drill. In a word, "Haier Diamond Drill" has set a standard of "faster and better" for the installation service.
The experts in this industry holds the view that nowadays when Chinese brand service in the field of household electric appliance is on the way of globalization, the innovation of service technology has become the direction of development for the brand service. Haier's "Dustless and Fast Installation" service released right before Beijing Olympic Games not only breaks through the bottleneck of installation service during the busy season of selling air conditioners, but also promotes the standard of installation service to a new height. Moreover, it provides a chance for the global consumers who can be fully aware of the best service from Chinese enterprise.
