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Apple's new 3G iPhone is displayed at
Telcel Center in Mexico City July 11, 2008. The new iPhone is expected to
attract hordes of buyers when it goes on sale on Friday in more than 20
countries and regions, helping Apple Inc. handily beat its target to sell
10 million of them by the end of 2008 . (Xinhua/Reuters
Photo) |
BEIJING, July 13 -- The launch of Apple Inc.'s new iPhone became an information-technology meltdown on Friday, as customers were unable to get their phones working.
A spokesman for AT&T, the exclusive carrier for the iPhone in the United States, was quoted Saturday by the Associated Press as saying that there was a global problem with Apple's iTunes servers that prevented the phones from being fully activated in-store, as had been planned.
Instead, employees were telling buyers to go home and perform the last step by connecting their phones to their own computers, spokesman Michael Coe was cited as saying.
However, the iTunes servers were equally hard to reach from home, leaving the phones unusable except for emergency calls.
The problem extended to owners of the previous iPhone model. A software update released for that phone on Friday morning required the phone to be reactivated through iTunes.
The new phone went on sale in 21 countries on Friday, creating a global burden on the iTunes servers, said the AP.
(Source: CRIENGLISH.com)
